it might detect those elevated stress levels [for callers] and it will automatically default going to a human being
Damn. I get ice cold emotionless during an emergency, going straight to the point of reciting location and event when calling 911. Now I will have to also remember in the back of my mind to throw in a wavering voice and a couple of shrieks maybe to have my call routed properly. What a future.
The opposite is extremely common too. People get on the phone and instantly go into raw panic mode and yell about 500 words at you before you’ve even had a chance to read your greeting. After putting down some choice words to control them a bit, you find out they found a bag of weed in their teenager’s bag or their neighbour’s playing music too loud.
To make it worse, it’ll quickly get figured out and people will be calling in “oh my God! he’s trying to kill me”, get transferred to a person and be like “so, it’s 3pm in a Saturday and my neighbors are playing their music too loud!”
Damn. I get ice cold emotionless during an emergency, going straight to the point of reciting location and event when calling 911. Now I will have to also remember in the back of my mind to throw in a wavering voice and a couple of shrieks maybe to have my call routed properly. What a future.
The opposite is extremely common too. People get on the phone and instantly go into raw panic mode and yell about 500 words at you before you’ve even had a chance to read your greeting. After putting down some choice words to control them a bit, you find out they found a bag of weed in their teenager’s bag or their neighbour’s playing music too loud.
To make it worse, it’ll quickly get figured out and people will be calling in “oh my God! he’s trying to kill me”, get transferred to a person and be like “so, it’s 3pm in a Saturday and my neighbors are playing their music too loud!”