My 6a battery had been fine lasting all day and half my evening but after this update last week, there is a exclamation mark in the battery and the phone is lasting half as long as it used to.
There’s a battery program for the 6a, maybe you can get it fixed or get some money
Not OP but it would appear that any phone that is out of warranty will be denied a repair or refund.
I’ve been emailing back and forth with Google support about this issue for the past two weeks, and thusfar the only information I’ve gotten is that the reason my phone is denied a repair or refund is because the warranty expired in 2024.
I don’t even have information on whether my phone contains a defective battery in the first place. Since the refund eligibility tool doesn’t say that, and I haven’t received an answer to that question yet from support.
Given that the Pixel 4a came out in 2020 and the Pixel 6a in 2022, with warranties generally lasting 2 years, most phones will be out of warranty.
Edit: This is the most recent response I’ve received from Google Support.
The reason why the terms “eligible” and “impacted” are used like this is because I was trying to figure out the reason for the inconsistencies between the terms on their support page
I am very disappointed with the way Google appears to be handling the issue. They ship their phones with defective batteries, and are now not really doing anything to properly communicate the problem and fix the issue.
Instead we get a mandatory update and no real informationIt’s different with the 6a, the battery program should work regardless of warranty. It worked for me and I got the 9a for ~150 bucks
That is not what the eligibility tool for the battery program is telling me.
And Google Support told me the same thing when I asked for clarification about how the eligibility is determined.Edit: The email says Pixel 7a, but that is a mistake on their part. I have a Pixel 6a.
If you are near a uBreakiFix (official repair partner for Google) stop by a store. The original device warranty does not matter. As long as your device is not severely damaged and the IMEI is flagged as eligible, the battery is covered under the extended warranty replacement. If the screen was damaged because the battery swelled, that’s covered too.
Source: I work for ubreakifix. I have dealt with this all week.
It seems that I qualify for the replacement, I’ll follow up more when I have more time.
Fortunately I can keep my phone on my desk charging while I work with headphones on away from the desk.
6a here, exact same story for me. It also would not charge past 75% after the latest update until I turned off adaptive battery. Worked great until the update
If you still got a 4a, your battery life probably went a few years ago anyways.
My battery has been lasting a day with no issues until the update
Mine was obviously worse than before, but still lasting well over a day before the previous update. I ended up having to buy a new phone as it was unusable.
Mine still lasts the whole day, so no worries here.
Right?
Plus, what’s this “mandatory update” nonsense? My phone gets the updates when I choose.
Sure, if you’re willing to walk around with a potential lithium fire hazard in your pocket, that’s your choice.
Mine’s still good. I’m pretty light on my phone usage though. I did notice about a year ago it started only charging to 97%. Never to 100.
Graphene will not stop your battery from catching fire.
Graphene won’t magically fix your dud battery.
